Think about Bloor Kingswood Heath

It’s been a long and emotional 6 months in our new home at Bloor Kingswood Heath. I say emotional not in the way it should be, joy and excitement but instead stress, anxiety and disappointment courtesy of Bloor Homes.

As someone who has bought two other new build properties, I can honestly say that this, if Trust Pilot did minus star ratings, I’d be on Bloors page now.

Ok, before we go any further, lets clarify some things that I think are important.

We paid full asking price
There were no incentives

So, you can see that I have high expectations. We weren’t lucky, neither should we be made to feel grateful. It is your job as the reader to decide if my expectations are wrong and that I have got what I paid for, after all, that is all I want.

So, sit back and enjoy the ramblings of someone who has had nine months dealing with Bloor and six months in one of their homes.

Oh wait, where do I start?

6 weeks in Bloor Kingswood Heath

I think this was our lowest point where asking for our money back seemed like a good idea. Even my prosecco didn't sparkle..

Yes, 6 weeks in and there was a period of days where we only had gas, water and electricity. Even I can’t believe my marriage lasted through this period but it’s true. In a desperate bid to get us moved in, Bloor overlooked the process of finishing the development.

Broadband (sore point)
None 1%
Telephone
None 1%
Satellite
None 1%
TV
None 1%
Refuse
None 1%
Post
None 1%
Surrounding grounds
Whole development 80%
Outside completion
House 99%
Inside completion
House 99%

It was at this point that I decided to share my Bloor/Poor experience. I will do my best to keep it interesting and factual. I will not name any names (except Bloor obviously), however, I will say this. The best people on the site have the least influence or say and the ‘management’ use them to poor effect. While I have tried to not name names but will here. 

So, it’s nothing personal. This is just how I feel and this website is how I choose to communicate my feelings. Call it a modern day pub chat with pictures.

This happened just days before they moved in!!

This makes some of my issues seem minor. One Sunday afternoon this simply fell off the house. The workman used the ‘wrong fixings’… 

Bloor kingswood heath

It's good to share...

Share on facebook
Facebook
Share on google
Google+
Share on twitter
Twitter
Share on linkedin
LinkedIn

My Bloor Kingswood Heath Blog

Bloor Kingswood Heath
Post Completion
Mark

Are you actually kidding me…

In what I can only describe as the biggest lack of marketing targeting in history. Bloor have just put a leaflet through my door asking if I miss that ‘new home feeling’? I have only just over my ‘new home’ feeling and hope that I never experience a Bloor one again. Yes, the £1000 voucher

Read More »
Bloor Kingswood Heath
Post Completion
Mark

You should watch this about Bloor Kingswood Heath

VLog of a homeowners opinion at Bloor Kingswood Heath I bet that if you went into the Bloor Kingswood Heath office and said “but, what about that website?”, they would say something like “oh, that’s a one-off or dismiss it as nothing to take notice of. However, they would be wrong and Ellen tells her

Read More »
Post Completion
Mark

Under Construction, or is it?

You’d be forgiven for thinking this is an ambitious shot from an eager homebuyer who has snuck into their new home while in the process of construction. However, you would be very wrong. In this case, the keen photographer had actually been living in this home for just under 2 years! Yes, this week, all

Read More »
Post Completion
Mark

Secure Hospital – St Aubyns

First off, you must understand my position on this post. It has little to do with the centre itself as it was there long before I decided to move here. They do some exceptional work troubled individuals and I have the highest respect for them and what they do for our society. However, there used

Read More »
kingswood heath
Post Completion
Mark

Kitchen Chaos

This piece fell off a neighbours house and Bloor has stopped glueing them on in favour of leaving a gap as that was easier. I post this up so that when Bloor tell you I am a one-off, you know that I am not.

Read More »
Kingswood heath
Post Completion
Mark

Kingswood Heath Facebook Page

I did start to wonder if people may have thought that it was just me that has experienced these problems. Well, sadly it is not and if you visit our community facebook page at https://www.facebook.com/groups/157705354951786/ You will see that I am not alone. A group that should have been all about how lovely it is

Read More »
Post Completion
Mark

New forest planted

Well, we moved in nearly two years ago and thanks to the persistence of one of our neighbours, they have planted a small forest outside our house. I say forest but I mean three trees in the most bizarre formation. I have told my children that when their children visit, they may be able to

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Bloor strikes back…

When I built this site I knew it wouldn’t be long before this corporate giant awoke and took notice. Well, they have and I wasn’t prepared for the reaction. In a bid to starve us from daylight Bloor have got together with Bellway and started to construct a fortress of signs outside our house…

Read More »
Bloor Kingswood Heath
Post Completion
Mark

What to expect 18 months in

I started to collect some images of how a Bloor home stands the test of time but depressed myself in the process and had to stop. Needless to say that our kitchen has seen better days! None of our doors close flush anymore (if they ever did).

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Showergate

Little things that are annoying like this are starting to happen… We opted for the waterfall shower which was a waste of money as they water pressure is so low it’s more of a light drizzle than a show. I do not feel invigorated after more depressed at the experience. Our shower head developed a

Read More »
Bloor Kingswood Heath
The end...
Mark

The end…Or is it?

Friday 25th saw the final piece of work completed on my Bloor Kingswood Heath home. It’s either an amazing coincidence or indication of the year we have had that Friday also marked our 1st year living in this property. Yes, we have been here for 1 whole year, and the work has just finished. Is the

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Hacked

Well, you can’t make an omelette without breaking some eggs and in this case, it looks like someone wants my site down more than I thought. Yes folks, in a crude attempt to cause some mischieve this website was hacked. However, no real harm done. So, for the time been when someone googles Kingswood Heath, we

Read More »

Summary of Outstanding

Family room roof The roof has a distinct lip on one side which I do not accept as design. Rear Lawn We paid £750 for a lawn which I expect to drain and to be flat. Our lawn is shocking and needs re laying. Front Communal Area I want this area ‘landscaped’ as it was

Read More »
Bloor Kingswood Heath
Customer Service
Mark

Grrrrrr frustration

So, here we have a great example of what its like when you ask for help but get fobbed off… I have pointed out that the roof above my french doors flares up as per the picture. The people who laid the roof tiles came out and blamed the people laid the bricks. The people

Read More »
Bloor Kingswood Heath
Customer Service
Mark

6 Month list update

Ok, so lets have a little New Year catch up. You have seen the six month list which we did in November, well you wont be surprised that not much has changed but lets not be down. The wonky roof has still not been dealt with because Bloor are blaming the Brick people and the

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Bloor Bodge Job

Call it slander, malicious, call it what you want. I will argue this all the way… So, you build a structure that is not sturdy enough to maintain its own weight and wobbles; what do you do? You send someone out to put gallows up but they work themselves loose and are deemed by Bloor

Read More »
Bloor Kingswood Heath trustpilot review
Customer Service
Mark

Bloor Kingswood Heath Trustpilot review

Firstly, yes I have better things to do. Bloor Kingswood Heath Trustpilot review My life is full of some really lovely people, and this is what is important. However, Bloor continues to do wrong by myself and my new friends, and it is just not fair. Why should we suffer to preserve the profits and

Read More »
Bloor Kingswood Heath
Customer Service
Mark

This is how you do it…

So, following up from yesterday’s post. fenwick have followed up with an email which really underlines a culture of the ‘customer comes first’. I have been left under no illusion that my complaint is in the right hands and although no fault of Fenwicks, they have taken 100% of the responsibility. Yes, Fenwick also use third

Read More »
Bloor Kingswood Heath
Customer Service
Mark

The exact opposite of Bloor

Today I witnessed something truly impressive. The story starts when we bought a table at Fenwicks of Colchester, it’s dead nice and we are very happy with it. Well, we were until we opened it out to its maximum size and we found it had discolored considerably. So, on Sunday I sent the store an email

Read More »
Bloor Kingswood Heath
6 Month List
Mark

The Brick People 6 month list

Didnt catch their names but we had the ‘brick people’ round yesterday and whilst we got off to a frosty start they turned out to be very helpful. It turns out that my house didn’t get its brickwork cleaned which is why it is covered in cement. Perhaps Bloor Kingswood Heath were too busy to notice

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Communal Care (or lack of)

Notice the stripes in our communal green (refuse to call it a lawn)? Well, you can just about make them out through the leaves and that’s because when they cut the lawn they didnt put a bag on the back of the lawnmower so it just cut the grass and scattered the cuttings and leaves. However,

Read More »
Bloor Kingswood Heath
6 Month List
Mark

Roof line – 6 month list

Ok, so Bloor contacted the roofers to come and visit the property after I registered my issue with the roofline to the back of the house. Predictably, the roofers came out and have passed the blame on the construction under the tiling which is the reason the tiling isn’t straight. I did explore the avenue of

Read More »
Bloor Kingswood Heath
Post Completion
Mark

1 year on – Bloor Kingswood Heath Launch date

It’s been a whole year since Bloor launched the Kingswood Heath development. Yep, our good friends the Dolbys sent us an email with the launch details and we went over to the launch event after picking a plot that we wanted. At this time we had reserved at Chesterwell and was due to complete the reservation

Read More »

Customer service – No TV services

Ok, so the situation is this; Everyone’s TV and satellite services are down. Yes, everyones. Would you consider this something worth acting on immediately? Baring in mind you have everyone’s email addresses, would you send out an email apologising and explaining what is being done about it? Yes, you probably would but this Bloor and they do

Read More »
Bloor Kingswood Heath
Post Completion
Mark

No TV (again)

It would seem that every few weeks the generator that powers our communal satellite dish breaks. Today is one of those days and I am sure that we can look forward to many more of these distributions until Bloor invests in a backup solution. Is it too much to ask to have TV? Perhaps I

Read More »

Impressed

Cant think of a picture to go with this post but I have just had a really nice professional reply from Bloor, as the title says, I’m impressed, to say the least. Of course, I’m now going to ruin this with satire but the sentiment means well. My analogy is this, if you have been

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Google Page 1 Position 2

A point of amusement at Bloor Kingswood Heath. As a marketing person, my job often involves working websites, in fact, I work on them everyday, and I LOVE MY JOB. I take pride in seeing how well my sites are doing when it comes to google so they are seen by as many people as possible.

Read More »

Summary

Bloor Kingswood Heath – A new build buyers summary! After looking how big this Bloor Kingswood Heath website has become, I thought it might be a good idea to summarise my thoughts. Furthermore, I can’t imagine why anyone would want to read the whole thing. So, if you feel inclined please have a read because

Read More »
Bloor Kingswood Heath
Post Completion
Mark

It’s not all bad…Seriously

So let’s be positive because we have a lot to be pleased about. In particular, we have the very best neighbours and community spirit. I literally couldn’t be happier with how the close has come together with everyone being friendly and looking out for each other. We have already enjoyed some really good times and I

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Security Alert cont…

Ok, so nothing has changed with the hoarding or the fence but with the path now open, I thought it a good idea to get CCTV fitted. I used this excellent company securitysmartuk.com who have done a great job.

Read More »
Bloor Kingswood Heath
Post Completion
Mark

No TV

One of the things we love the most is that when the site generator goes down, so does our TV and Satelite. Yes this weekend was another example of fine Bloor back-ups where the generator stopped working, so we had to no TV.

Read More »

MD Site visit

Very brief meeting followed up by an email 18 days later…   Dear Mark Apologies for the delay in responding to you. Following I discussion on site regarding the land outside of the fenced area.  As you may recall we discussed whether a tree should be erected in the square area of grass.  I suggested

Read More »

No Street lights

Good Afternoon, That was a quick reply from the site manager! The lamp columns are due to be connected next week. If this is not the case please let me know next week and I will continue to chase the issue.

Read More »

Action/no action

Good Afternoon Mr Ninnim Further to my telephone call earlier, I have raised a job ticket for PMC Landscaping to inspect the poorly fitted fencing . I have instructed them to contact you directly and they have 5 working days to do so. Neil Perkins, the contracts manager has advised that the land in front

Read More »

Update

Hello Please can you give me an update on the points that have been raised to date. Thank you   Dear Mr Ninnim As previously advised your matters are being looked into. Steve August  is on annual leave so we will be unable to get an update until he returns on 17th August. Ashley advises

Read More »
Bloor Kingswood Heath
Post Completion
Mark

No path

Hello Please can you advise when the path outside my house is due to be laid and the pathway opened up. We were told that it would be finished by the end of July but with exception to a few days labour at the beginning of July no one is working on opening the access

Read More »

Last email with sales office

Hi Mark Unfortunately we were out of the office yesterday at our monthly Sales Meeting in Bury. I have chased up Customer Care this morning and understand that you were sent a response, please let me know if this is not correct.  

Read More »

First real dealings with customer services

Hi Steve Hope this email finds you well. Big win getting the Broadband working and this has changed the way I view the home as it is now somewhere I can work. Despite the Wi-Fi offering, my initial 6 weeks has put me to a financial inconvenience which I will present to you when I

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Odd…

So, this is odd. Why would you leave a gap in fence, but then plant bushes? Who knows…

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Security Alert

So today we had concerns regarding the fencing between us and the secure hospital. Bloor have since said they are going to finish the fence when the hoarding comes down. I hope they keep to their word…

Read More »

Another missed Live date

Another missed date so popped into the sales office who at the same time spoke to their Sales Director. Ok, so it has been confirmed that we will go live Friday…

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Internet VI – Sales Director

Hi All, So, looking forward to Broadband tomorrow as promised by Sales Director. Shame, she didn’t have time to call. I got part of my EE bill through yesterday which was for £120 and covered only part of the month, it continues to climb and today I have had to drive to my head office

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Internet data usage

What a nightmare, I have had to buy another wi-fi unit as my data has run out and I am not allowed to buy anymore! Bloor gave me an allocation to 50gb per month to use. I did explain that wouldn’t touch the sides as, if you look at the image I used a further 82gb

Read More »

Another missed Live date

Another missed date so popped into the sales office who at the same time spoke to their Sales Director. Ok, so it has been confirmed that we will go live next Wednesday!!

Read More »

Its rubbish (Literally)

Hi Please can you advise if there is somewhere on site to dispose of rubbish? We’ve been here for nearly a month, the least Bloor can do is lay on a skip. Thanks Mark   Good morning Mark, We had been assured that Colchester Borough Council would have a manager call us on Friday to

Read More »

faulty lock

Dear Mr Ninnim Steve August instructed me to coordinate maintenance regarding a faulty door lock in your property. Can you let me know if Thursday 24th August at 2pm is a convenient  time for our operative to attend? Please note we can only hold provisional appointments for 48 hours and these have to be confirmed by return

Read More »

Internet V

Hi xxx Hope you are enjoying the sun. Has the box being built as this was supposed to be end of this week/today. Can we still expect connection within the next week? Thanks Mark   Morning The box has been built and BT are scheduled for Monday, 26th June, to start connecting and testing the

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Internet IV

Hi FYI but please pass to the relevant party within Bloor. Had someone round today who has confirmed what IFNL had confirmed and that is there is an issue with the fibre for my plot. Apparently, someone needs to check the underground connections and this should identify the issue. Shame really as Sky are due

Read More »

Bad day at Kingswood Close

Hey all So the tally is this: No TV No Broadband No Phone And now No Post, yes you guessed it, we have to collect our mail from the sorting office. It is true that third word countries have better connections to the outside world than Kingswood Heath. Oh and you will love this, you

Read More »
Bloor Kingswood Heath
Post Completion
Mark

Internet II

Hi All, To date, I have enjoyed a very positive experience with my Bloor purchase but I fear that this could be tested as we approach completion. I hope this is proven wrong and will remain positive with the hopes of a smooth completion process. (smiley face). However, completion delays, confirmed delays of utilities and

Read More »
Bloor Kingswood Heath
Post Completion
Mark

10 Day List

Well, to tell the truth this was depressing. Creating our list was painful as the more we looked, the more we saw examples of poor workmanship that had clearly been rushed. For more images please see our 10 day page. Summary I would like to make a number of observations which for lead me to

Read More »
Bloor Kingswood Heath
Post Completion
Mark

The wrong fixings

This was an eye opener. Standing in my garden to hear a god almighty crash. So, I peered out of my gate to see this… No your eyes are not deceiving you, it had just fallen off.

Read More »

Moved in! But not ready…

So, remember how we had to do the all-important 7 day prior to moving in visit to identify all things we were not happy with? Well, not one of them had been done… We were delighted to get the keys but disappointed at the same time. Clearly, this property had no final quality checks.

Read More »
Bloor Kingswood Heath
Post Exchange
Mark

Internet III

The Broadband will be active for when you move in, up to 50mb, the extra has still not be agreed.  I have chased this again today.  

Read More »
Bloor Kingswood Heath
Post Exchange
Mark

Car trouble

Bad day for our car. So, we went for our site visit which was dead exciting. I must admit, I didn’t think we would be driving down to the house on a road that was barely fit for an 18 wheeler. Neither did our car, as our suspension immediately sprung a leak resulting in two rear

Read More »

First Inspection

Hi Mark Your Inspection is booked in for 1.30pm with Ashley on Friday.  You are on a 7 day notice so on Friday you should have the competition date confirmed to you via your solicitor.  Please call Catie at TSP, if you have questions with regards to this. Hartwood Carpets will need to come at

Read More »

Access

Hello Hope you are all well I need to get access for my flooring people as soon as possible… When do you think we can do this? Thanks     Hi Mark Your inspection is on Friday 19th May and you will be able to measure for flooring then. Please advise if you are having

Read More »
Bloor Kingswood Heath
Post Exchange
Mark

Internet – Area Manager cont..

Hi Mark, I am still chasing GTC for a response. Just wanted to drop you a line to let you know I am still on the case. Kind regards   Hi xxx Any news on on the Broadband solution? Thanks   Hi Mark, I am still chasing GTC, I am expecting a call back by

Read More »
Bloor Kingswood Heath
Post Exchange
Mark

Internet – Area Manger

Hi xxx I draw your attention to my anticipated wi-fi usage based upon the period I had to wait when I moved into my current address and had to wait for BT. I purchased 15 gig on the 3rd I topped up on the 4th 10gig I topped up on the 5th 10gig I topped

Read More »

Socket Gate

Morning I have just had a response from site with regards to the wall hung plug sockets and TV point. They have proposed that they will add the same again but central to the wall but keep the original sockets in place. Please advise if you are happy for this to go a head.  

Read More »
Bloor Kingswood Heath
Post Exchange
Mark

Colour disaster

Oh my goodness, we were so excited about the new floor and for a period of a few days we thought something terrible had happened. However, it’s ok. It was just a case of the sample looking different in the sales office to in our house.

Read More »
Bloor Kingswood Heath
Post Exchange
Mark

Internet

Dear Maria, Please find attached details as discussed. Please read the ‘IFNL – MIFI BOX’ attachment and make contact with ‘Seethelight’ to arrange delivery of your box to ensure you will have temporary cover for internet until the main GTC connections go live.

Read More »

Reserved

Mum and dad have been doing my nut in just lately as all they go on about is buying a new house and moving. I hope they get it sorted as it seems to be all that Mummy nags daddy about.

Read More »

Famous quotes

Some of these quotes brought laughter and tears but mainly laughter..

Can you help?

Do you want to help someone you know by sharing this story, Simply spread the word.

Share on facebook
Facebook
Share on twitter
Twitter

Contact Me

If you have been affected by anything you have read on this website, or have also purchased at Bloor Kingswood Heath, please get in touch and join our therapy group.

Leave a comment