Another missed date so popped into the sales office who at the same time spoke to their Sales Director. Ok, so it has been confirmed that we will go live next Wednesday!!
Please can you advise if there is somewhere on site to dispose of rubbish?
We’ve been here for nearly a month, the least Bloor can do is lay on a skip.
Good morning Mark,
We had been assured that Colchester Borough Council would have a manager call us on Friday to provide an update on this situation. Unfortunately they failed to do this (we have been chasing them daily). We will raise this question again on Monday for you with the site manager and provide an update to you as soon as possible. The council claim the delay in collections is due to a delay in residents registering for Council Tax, however I have to say this is the first time I’ve experienced any delays on a development with waste collections, so I’m unsure if this is the genuine reason, or if it is organisation on their half.
Dear Mr Ninnim
Steve August instructed me to coordinate maintenance regarding a faulty door lock in your property. Can you let me know if Thursday 24th August at 2pm is a convenient time for our operative to attend? Please note we can only hold provisional appointments for 48 hours and these have to be confirmed by return email.
That’s 5 weeks away?
Sorry, that is not acceptable.
Please come back to me with a sooner date as this is my front door that I am unable to lock.
Dear Mr Ninnim
Can I offer you Monday 24th July at 08:00? I will do some adjusting of the schedule my end so ensure this matter is seen to as soon as possible.
Hope you are enjoying the sun.
Has the box being built as this was supposed to be end of this week/today. Can we still expect connection within the next week?
The box has been built and BT are scheduled for Monday, 26th June, to start connecting and testing the lines.
Also we should here back from the council with regards to bin collection today.
FYI but please pass to the relevant party within Bloor.
Had someone round today who has confirmed what IFNL had confirmed and that is there is an issue with the fibre for my plot.
Apparently, someone needs to check the underground connections and this should identify the issue.
Shame really as Sky are due here on Monday but I am told this installation will fail.
I have been told that even after the BT works have been carried out my broadband will not work as I have readings of -36 and -56 on my connection. Without this getting fixed, no supply to my house will work.
It’s ok though, I have zero expectations this will be resolved so cannot be any further disappointed than I am.
In preparation for my issues to be still present past the 26th I have reserved a service office from this date which supplies all utilities required, I will present Bloor with these costs until my home is able to deliver what was sold to me.
On the subject of cost, I have used up the 50gb of data on the wifi unit but i was given the option of buying more which I did and will continue to so. I do not expect to bare this cost myself and should I be charged, I will be presenting Bloor with this bill also.
Thank you for your email. I have passed this on to the relevant people and will of course speak directly to site on Monday to find out what action is being taken.
So the tally is this:
And now No Post, yes you guessed it, we have to collect our mail from the sorting office.
It is true that third word countries have better connections to the outside world than Kingswood Heath. Oh and you will love this, you need ID to collect the post which is in the post we are trying to collect. The latter is the most amusing as I’m sure there will be dozens of letters from Bloor to myself. As such, please forgive my lack of reply.
No need to be negative though as we still have water, gas and electricity and are enjoying these utilities while they last. If I have the choice for the next utility, please can it be Gas as we must have electricity and water. However, I will leave this to you 😉
Forgive the humour but if I don’t laugh, I will cry.
Thank you for the update, however I do have some for you:
The box which is being built to provide the cabling for BT will be completed by the end of next week and BT Open reach have been booked in for w/c 26th, which they believe will be this date. Then testing will be done and within that week we are assured we will go live.
As far as the post not arriving I have just called the Postal Address Service which we call when the plots have completed and they can confirm that all plots in Kent Close were registered on 31st May. This takes 48 hours to go through on their system and they have confirmed you are live. They have suggested that you call their Customer Service Department on 03457 740740 and log a complaint, at which point they will look into why your post has not been delivered.
I hope this helps.
To date, I have enjoyed a very positive experience with my Bloor purchase but I fear that this could be tested as we approach completion. I hope this is proven wrong and will remain positive with the hopes of a smooth completion process. (smiley face).
However, completion delays, confirmed delays of utilities and visible work still to be done go along way to create anxiety which I hope is not required.
I draw your attention to the next work solution and reiterate that we will require an unlimited package. I am happy to pay what I would of been paying (monthly subscription) as this is fair. I do not want anything for free, I simply want what I am entitled to when buying a new home. Like I say, I am not after anything special just what I have been promised (unlimited broadband). If it is possible to give me 50gig, it is possible to give me 400gig, it’s just down to cost.
Of course, the true inconvenience here is not financial as it will cost little to supply the data, it is myself as someone who relies on a fast connection to work efficiently.
I look forward to your response.
Forgive the tone of my email, I know you are doing your very best for Maria and I
Many thanks for your email and it’s great to hear that you’ve enjoyed the experience of purchasing a Bloor Home with us to date.
It is frustrating for both our purchasers and for ourselves at Bloor that there have been some delays caused by Highways and by IFNL for the fibre connections. We want every purchaser to have the most enjoyable and stress free experience possible when purchasing their lovely new home. I can only apologise for these points and assure you that we will do our best to ensure the remaining works are carried out in a timely manner and to minimise any disruption this may cause, and also do our best to keep you informed as to how things are progressing. Regarding visible work still to be done to the property or surrounding areas, I completely appreciate how this can appear like a daunting amount of work, particularly if you are not used to seeing the building process on site, but please be assured that a lot can change in every day that passes and things are currently on track as we would expect (other than the fibre connections).
I really do appreciate your comments relating to the internet speeds / the volume of data on offer, and that this is not what you would hope for. Whilst I’m sure you appreciate we may not be abIe to resolve the temporary slower speeds than what will ultimately be available, I am not immediately certain as to what options we have available regarding data volumes, and have therefore sent a message to IFNL (Independent Fibre Networks Ltd) to enquire. As soon as we have had a response, we will come back to you.
In the meantime, thank you for your patience and I hope we can keep your experience with Bloor a very positive
Well, to tell the truth this was depressing. Creating our list was painful as the more we looked, the more we saw examples of poor workmanship that had clearly been rushed. For more images please see our 10 day page.
I would like to make a number of observations which for lead me to draw the conclusion that this home wasn’t ready to handy over.
Many of these points appeared in the 7 day pre
inspection. Surely, at this point Bloor felt confident that the home was ready for us to inspection
If yes, I have been mislead to believe that the Bloor build quality is higher than that delivered.
If no, why arrange the pre inspection knowing it wasn’t ready?
On completion, the points raised had not been
rectified. This makes the 7 day pre inspection process redundant and leaves you presenting a poorly if not unfinished home upon completion.
Without understanding internal Bloor handover
process any further than that has been published.
1. The property was inspected by a Bloor
Representative to make sure that it met with your minimum standards?
2. The property wasn’t inspected?
I am not sure which is worse of these two options; 1. means that this check was not carried out correctly and 2 means you handed over a property without checking it first.
Or, was the check carried out and the property was deemed to be within your minimum standards and it is my expectations that are incorrect?