faulty lock

Dear Mr Ninnim

Steve August instructed me to coordinate maintenance regarding a faulty door lock in your property. Can you let me know if Thursday 24th August at 2pm is a convenient  time for our operative to attend? Please note we can only hold provisional appointments for 48 hours and these have to be confirmed by return email.

Kind Regards,

 

Hi Holly

That’s 5 weeks away?

Sorry, that is not acceptable.

Please come back to me with a sooner date as this is my front door that I am unable to lock.

Mark

 

Dear Mr Ninnim

Can I offer you Monday 24th July at 08:00? I will do some adjusting of the schedule my end so ensure this matter is seen to as soon as possible.

Kind Regards,

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